How-to Fix OS X 10.9 Mavericks – Wi-Fi Issues

Many users are experiencing issues with their Wi-Fi connection on their devices after upgrading to the OS X Mavericks. The issue ranges from not being able to connect to the network after waking up the device from sleep mode to intermittently being disconnecting from the network to not even being able to connect. I have gathered the most common workarounds/fixes for this issue.

Wi-Fi Issues Workarounds/Fixes

PRAM Reset

1. Power off computer.

2. Turn on the computer and immediately hold Option, Command, ‘R’, and ‘P’ keys simultaneously until you hear the start up sound for the second time. The second start up sound indicates that the parameter random access memory (PRAM) has been reset.

PRAM Reset


SMC Reset


1. Power off computer and keep it plugged in to the power source.

2. Hold the Shift, Control, Option, and Power keys simultaneously for 2 seconds and release. The device should not power on.

SMC Reset

3. Afterwards, power on the computer.


1. Power off and unplug the computer.

2. Keep the computer unplugged for 30 seconds.

3. Afterwards, plug the computer back in and wait 30 seconds before powering on.

Set Service Order

1. Go to Launchpad > System Preferences > Network

2. Click on the Location drop-down menu and select ‘Edit Locations’

Set Service Order Priority-2

3. Add a new location titled ‘Home’

Set Service Order Priority-3

Set Service Order Priority-4

5. Click on the tool icon and click on’Set Service Order…’ option

Set Service Order Priority-5

6. Reorder the services so that Wi-Fi is first and hit ‘OK’

Set Service Order Priority-6

7. Hit ‘Apply’


Delete ‘SystemConfiguration’ folder

1. In Finder, hit the Command, Shift, and ‘C’ keys simultaneously to open on the Computer folder.

2. Open the ‘Macintosh HD’ folder

Delete SystemConfiguration Folder-1

3. Open the ‘Library’ folder

Delete SystemConfiguration Folder-2

4. Open the ‘Preference’ folder

Delete SystemConfiguration Folder-3

5. Search for the ‘SystemConfiguration’ folder, right-click it and select ‘Move to Trash’

Delete SystemConfiguration Folder-4

Turn off Bluetooth

1. On the Desktop, click on the Bluetooth symbol on the top task bar.

Turn Bluetooth Off

2. Click ‘Turn Bluetooth Off’

Turn Bluetooth Off

Many users have reported success with this workaround, unfortunately it disables the bluetooth feature which inhibits users from using their magic mouse or Apple keyboard.


Disable Keychain Sync

1. Go to Launchpad > System Preferences > iCloud

iCloud - Disable Keychain Sync

2. Uncheck the Keychain feature

Disable Keychain Sync

Disable Wake for Network Access

1. Go to Launchpad > System Preferences > Energy Saver

Disable Wake for Network Access

2. Disable the Wake for Wi-Fi network access

Disable Wake for Network Access



  1. For me, I found that simply deleting the whole “Location” preset in the System Preferences>Network tab and starting from scratch instantly solved the problem.

  2. Deleting the system configuration folder worked for me. I tried the PRAM and SMC tips first and they didn’t help. So relieved to finally be done with that silly exclamation point.

  3. Deleting config folder and uninstalling an old mcafee driver I thought I had removed long before mavericks update did it for me. My money is on the config folder though.

  4. You have kept a grown man from crying. I can’t tell you the number of manipulations that I have tried and as a non-initiated person, I have spent MANY hours just getting to you.
    Praised be your erudition and generosity in sharing it. William

  5. Thank you very much!

    WOW, for now, the last 10 minutes i’ve had a steady connection!!

  6. Hard to articulate my thanks to you. No words, really.

    I worked through all steps, up to and including turning off bluetooth, and that did the trick.

  7. Thank you so much!!! I did everything except the keychain disable, and the PRAM reset. I did the SMC reset last, and once I did, my internet worked. I spent over three hours with my company IT guy, with no results. 10 mins following your steps worked. Wow — you’re awesome.

  8. Setting the Order for service worked for me. I also changed the “Wake for network access” first but it didn’t change anything. So I’m not certain if in combination they are working or if the Order for Service was simply the answer.

    Thank you!!

  9. GENIUS!!!! what an incredible service you provided us…..it’s working, i still cannot believe it :) )

  10. THANK YOU!!!! This has been one of the singularly most frustrating Mac experiences I have had and NO ONE has been able to fix it until now. Many, many thanks for your generous posting and ingenuity!

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